Getting help
starts with
getting in touch.

Take the first step and we will help you with the rest.

Our support services are free of charge and available for all veterans, from all branches of the military, regardless of rank, unit, service record or age.

They are also available to support partners and families. We also offer support to serving personnel.

We are here for you. You are not alone. We understand.

Step 1

Get in touch

There are 3 ways to get in touch. You can phone us, use our ring back service or fill in our online form.

At this stage we only need basic information from you. We will ask for your name, telephone number and email address so that we can get back in touch with you. If you would like, you can also leave a short message about why you are seeking help. Your contact and any message details will then be passed to our support team. They aim to contact you within 24 hours.
Step 2

Finding you the right support

To help you get the right support, we will have an initial conversation with you to find out more about you and the issues you are currently experiencing.

To provide you with therapy we will need you to complete an Intake Form. We are able to offer guidance and help with this. Whilst we want to help everyone who gets in touch there may be occasions where your needs would be better met by other organisations. We will help you to access their support.

Step 3

Online therapy

Once we have all the information necessary from you, we will be able to allocate you a therapist who will contact you to organise a time for your initial consultation.

You and your therapist will work together to create a care plan and your therapy sessions will start soon after. Therapy sessions take place online, generally via Zoom and we are able to be flexible with times and availability. There is no set limit on the number of sessions you can have. They will continue for as long as you need them to.

FIND OUT MORE
Step 4

Continuing support

We understand that, even after your therapy ends, you may still need support.

We can offer you ongoing support with one of our Icarus mentors who are there for you to talk to on a regular basis. Alternatively, whenever you find yourself needing help after therapy, our client support team are just a phone call or email away. There is no time limit on our continuing support. We are here to provide you with the help you need for as long as you want it.

FIND OUT MORE

You can contact us at any time by filling in our online form. Alternatively you can call the number below or click here to request a ring back service.

0333 987 5055

How can we help?

What is your relationship to them?

If "Other", please specify your relationship

Your organisation

Your first name

Last last name

Your position/role

Your email address

Your phone number

Client's first name

Client's last name

Client's email

Client's phone number

What is your military/uniform status?

If "Other", please specify military/uniform status

What is your military/uniform service?

If "Other", please specify military/uniform service

What is the main issue you need help with?

If "Other", please specify the main issue you need help with

If you’d like, give us a few more details.

How did you hear about us?

Please specify which social media

Please tell us who gave you the recommendation

Please select the name of the organisation

If "Other", please tell us the name of the organisation

If "Other", please tell us who made the recommendation

If "Other", please tell us which social media

Please specify which networking/promotional event

If "Other", please tell us how you heard about us

By submitting this form, you agree to be contacted by a member of the Icarus team. We take your privacy very seriously, and will always use your personal details in accordance with our privacy policy.

Great! Your support helps us continue providing treatment, training, and practical support to veterans in need. You can make a one-off donation, or set up a regular payment, on our official JustGiving page.

SEND MESSAGE

“The absolute willingness to offer timely support to our beneficiaries has always been quite remarkable. Speed of response can be so very critical and the ability to step in when the need is pronounced can often be the deciding factor in terms of engagement. 'Strike while the iron is hot' is often the window of opportunity that statutory services are simply not able to meet and to a veteran, who’s told they may face months’ worth of waiting list, that’s a grim prospect.”

Simon Frith, Alabare

The Icarus Charity
Third Floor, 3 Hill Street
Edinburgh EH2 3JP

0333 987 5055
hello@icaruscharity.org

We use cookies on this site to enhance your user experience and to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they have collected from your use of their services. By continuing to use our site, you are agreeing to our use of cookies. Read our updated Cookies policy for further information Ok

Getting help starts with getting in touch.

Take the first step and we will help you with the rest.

Getting help
starts with
getting in touch.